Frequently Asked Questions

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1. How do I get access to the videos?
  1. Purchase access button on Home Page.  Choice the length of time for your subscription and add it to the cart.  Continue to payment screen and pay with VISA or MasterCard. 
2. How do I login?

You will receive an email with login information after you purchase your subscription. Use this login to complete your registration. Once registration has been completed use the login button or the link at the bottom of the main screen to access the videos.

3. Can I purchase additional subscriptions when my subscription is finished?

Yes, you can purchase access for an additional 6-months or 12-months.

4. Can I cancel my subscription?
You have five days to cancel your subscription and receive a full refund.  After 5 days, the subscription cannot be cancelled and no refund will be issued. 

To cancel your subscription within the 5 day period, email your request to info@signmedia.com.